Refund Policy

At Spirefit, we want you to be happy with your purchase. If you are not satisfied with your order or need to return an item, please review the following policy.

RETURN ELIGIBILITY

We accept returns within 5 days of the delivery date, provided that:

  • The item is unworn and unused.

  • The item has not been washed or damaged.

  • The original tags are still attached.

  • The item is returned in its original packaging.

  • Proof of purchase or the original packing slip is included.

For hygiene reasons, certain items may not be eligible for return if they have been worn or used.

REFUNDS

A full refund to the original payment method may be provided for:

  • Items received damaged or defective.

  • Items that are incorrect.

  • Items that are significantly different from the product description.

For these issues, please contact us within 2 business days of delivery and provide your order number, a description of the issue, and clear photos of the item.

For other eligible returns, the refund may be issued as Spirefit store credit or, where applicable, to the original payment method.

Sale, promotional, or final-sale items are non-refundable unless they arrive damaged, defective, or incorrect.

RETURN SHIPPING

Spirefit does not provide prepaid return shipping labels for standard returns.

Customers are responsible for the cost of shipping items back to us unless the return is due to an item being damaged, defective, incorrect, or significantly different from the product description.

We strongly recommend using a tracked shipping service and keeping your proof of postage. Spirefit is not responsible for return packages that are lost or damaged while being shipped back to us.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order as soon as you receive it.

If your item is damaged, defective, incorrect, or an item is missing from your order, contact us within 2 business days of delivery.

Please include:

  • Your order number

  • A description of the problem

  • Clear photos of the item and packaging

Our team will review your request and provide an appropriate solution.

ITEMS THAT DO NOT FIT

If an item does not fit, you may request a return within 5 days of delivery, provided that the item meets our return conditions.

The item must be unworn, unwashed, undamaged, and have its original tags and packaging.

Please note that customers are responsible for return shipping costs for size or fit-related returns.

RETURN PROCESSING TIME

Once your returned item is received, please allow 5–7 business days for us to inspect and process your return.

The processing period does not include the time required for the return package to reach us.

Once your return has been approved, we will process your refund or store credit according to the applicable return option.

Refunds to the original payment method may take an additional 2–10 business days to appear in your account, depending on your payment provider or financial institution.

CANCELED ORDERS

Orders may be canceled within 24 hours of placing the order, provided that the order has not already been processed or shipped.

Once an order has been processed or shipped, it may no longer be possible to cancel it.

RETURNED OR UNDELIVERABLE PACKAGES

If a package is returned to Spirefit because the delivery address was incorrect, incomplete, or the carrier was unable to deliver the package, additional shipping charges may apply if the customer requests the order to be shipped again.

Please ensure that your shipping information is accurate and complete when placing your order.

Spirefit is not responsible for packages that are lost, misplaced, or incorrectly delivered due to incorrect shipping information provided by the customer.

OUT-OF-STOCK ITEMS

If an item from your order becomes unavailable and we are unable to fulfill it, we will notify you and provide an appropriate refund or alternative solution.

IMPORTANT

We reserve the right to refuse a return if the item does not meet the conditions stated in this policy or shows signs of wear, washing, damage, or use.

By placing an order through the Spirefit website, you acknowledge and agree to this Return & Refund Policy.

CONTACT US

If you have any questions regarding returns or refunds, please contact us:

Spirefit
Website: www.spirefit.store